Shipping Policy

Order Processing Time
All orders are processed and shipped within 48 hours (excluding weekends and holidays) from the time the order is placed. Orders received after business hours will be processed on the next business day.

Shipping Method
We ship all orders using the best available method, balancing speed, reliability, and cost-effectiveness. Carriers may include USPS, UPS, FedEx, or other regional providers, at our sole discretion. Tracking information will be provided when available.

Expedited Shipping
We do not offer expedited or express shipping options at this time. All orders will be shipped using standard delivery services.

Delivery Times
Delivery times may vary depending on the destination, carrier, and shipping conditions. While we aim to ensure timely delivery, we are not responsible for delays caused by carriers or external factors beyond our control (e.g., weather, customs, etc.).

Shipping Restrictions
We currently ship to addresses within the continental United States. Please ensure your shipping address is complete and accurate to avoid delivery issues.

Contact
If you have any questions about your shipment or need assistance with tracking, please contact our customer support team at:

1. Call Us: 1-800-242-6996
2. E-Mail Us: help@thenorthwest.com
3. Write Us:
   The Northwest Group, LLC
   900 Stewart Avenue
   Garden City, NY 11530